This area allows you to adjust commission balances. A commission adjustment could be a credit (positive figure) or a debit (negative figure).

1.       Click on the Administration Menu/Function button.

2.       Click on the Payments > Commission Adjustments hyperlink.

3.       The Commission Adjustment Active Window will be displayed.

4.       Select the Staff Code from the Drop Down list.

5.       Select the Date Credited from the Drop Down Calendar.

6.       If the adjustment relates to an incorrectly credited contract, enter the Written and Settled

date.

7.       Enter the Gross Amount if applicable. This figure relates to the total amount of Commission

that the Salesperson has brought into the office before adjustments. If related to commission on a property, this figure will be the same as that found in Properties > Contracts > Accounts called Gross $ in the Divide Commission grid.

8.       Enter the Adjusted Gross Amount if applicable. This figure relates to the total amount of

Commission that the Salesperson has brought into the office after adjustments, if there are no adjustments or if the adjustments are not deducted against gross commission then this figure may be the same as the Gross Amount. If related to commission on a property, this figure will be the same as that found in Properties > Contracts > Accounts called Adj Gross $ in the Divide Commission grid.

9.       Enter the Net Amount if applicable. This figure directly affects the Salesperson’s commission

balance. If related to commission on a property, this figure will be the same as that found in Properties > Contracts > Accounts called Net $ in the Divide Commission grid.

10.     Enter any Notes.

11.     Click on Save and Close to save the information entered, alternatively click on the X at the top

right corner of the Active screen, a message will appear “Do you want to save changes?” Select Yes, No or Cancel accordingly.