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PrintSMS
The system now allows users to send one way SMS to their contacts directly from the system through MultiArray’s SMS provider.
An upfront credit will be debited from the user’s company bank account before this feature will be enabled.
The system will not send any SMS if the available credit does not cover the cost.
Additional credits must be ordered directly from Real Estate Manager.
SMS initial registration
1. If you decide to use this feature, contact MultiArray on 1300 720 881 and we will send you a registration form.
2. When the registration form is signed and returned, MultiArray will
a. Assign a dedicated one way SMS number to your company
b. Debit the set up fees and initial credits from your company account
c. Allow your company to have access to this feature from Real Estate Manager.
You can send SMS to Staff, Contacts, Buyers, Property Owners, Vendor and Purchasers.
SMS can only be sent for mobile numbers entered in one of the valid formats.
Valid examples of numbers for SMS are:
+61 404 111 111
61 404 111 111
0404 111 111
0404111111
04 0411 1111
Invalid examples of numbers for SMS are:
(+61) 0404 111 111
+61 (0) 404 111 111
+61 0404 111 111
0404.111.111
0404-111-111
0404 111 111, 0404 111 112
0404 111 111; 0404 111 112
Staff
Tools, select Send SMS To Staff Option
Enter the staff code or select the staff from the drop down
Enter the message in the message box and press the send button
Contact
1. Single contact
i. Tool, select Send SMS to Contact option
ii. Find the contact
iii. Enter the message in the message text box and press the send button
2. Single or group of contacts
i. Go to the Contact form, after you have filtered the group of contacts, highlight the contacts you wish to send an SMS to (use + Click to select individual contact and Shift + Click to select a group of contacts), go to Action and select Send SMS. The selected group of contacts will now appear in the SMS form
ii. Enter the message in the message box and click Send
Buyers
Go to Buyers grid, select the buyers, then go to Action and select Send SMS
Appraisals
Select Appraisals from the Appraisal main grid, go to Action and select Send SMS to Property Owners
Listings
Select Listings from the Listing main grid, go to Action and select Send SMS to Vendor(s) option
Contact Vendors and Contract Purchasers
Select Contracts from the Contract main grid, go to Action and select Send SMS to Vendor(s) or Send SMS to Purchaser(s)
Credits
In the sending message form, ‘SMS Credits Remaining’ appears on the screen. If the number of SMS you are about to send exceeds the SMS credits remaining, a message will appear and none of the messages will be sent until additional credit has been ordered.
Only staff with the role of Office Administrator has the right to order additional credits.
To order additional credits, the Office Administrator can go to Tools, select SMS Account Management option. An SMS Account Transaction form will appear. Select ‘Order Credit’ option.
The credit will be increased as soon as the Order Credit form is completed.
The SMS Credit may take a few days before it will be debited from your company’s bank account.