Open House/ Showing Entry


Home Page – Open House/Home Showing Entry


The Open House/Home Showing Entry enables you to quickly enter the details, comments and requirements of contacts who have viewed a property.
 
On the Home Page click on the Open House/Home Showing Entry to display the Open House Buyers form.
 
Open House

1.       Your name will be displayed and the Open House option button selected
 
2.       Select the staff member conducting the Open House if this is not the staff name displayed.
 
3.       Type the address of the listing in the Address box. Note: As you begin to type a list of possible
matches will be displayed. You can continue typing the full address or select from the list displayed.
 
4.       Existing Open Home appointments for this listing can be selected from the Date & Time drop
down box.  If no appointment exists select a date from the Home open date drop down, enter a Start time and End time and click on the New Appointment button. The appointment will be displayed in the Date & time box and added to the Calendar of the selected staff member.

5.       
Under the Buyer heading type the buyers surname in the Last name box. Note: As you begin
to type a list of possible matches in the contact database with Home. Work, Mobile and email address will be displayed. If the contact appears in the list you can select the contact and the entered details will be displayed. By clicking the View Contact button you will be able to view the contact details, notes, activity plans, tasks, appointments and associations for the contact.
 
6.       If the contact is not found the word ‘New’ will appear next to the Title box and you can enter
the relevant details. The address of the new contact can be entered by clicking on the Contact Address button.
 
7.       Comments made by the contact about the listings can be entered in the Buyers Comments.
The Buyers Comments and will be saved in Listings >Appointments and Buyers>Properties Inspected. . These comments will be available for inclusion on the Vendor Activity report.
 
8.       Residential Buyer Requirements can be added at this point. Note: The Commercial Buyer
Requirements area is still under development.
 
9.       Potential Seller Notes are saved against the contact in Contacts>Notes.

10.     When all required information has been entered for this buyer click on the Save button in the
top right hand corner of the form to Save the record.
 
11.     If a Buyer Comment has not been recorded a prompt will appear asking if you wish to
continue. Select Yes to continue to save the record without recording a Buyer Comment or No if you wish to record a Buyer Comment before saving the record.

12.     If you have added Buyer Requirements and you have Activity Plans targeting buyers you
will be prompted to attach an appropriate activity plan.
 
13.     You will also be given the opportunity to create a follow-up task. Selecting the Yes option will
open the Task window and allow you to enter the Subject for the task, Commencement date, Action and Notes relating to the task. The task can be assigned to another Staff Member and/or to a Contact by searching for an existing contact or adding a new contact. When the task is saved you will be returned to the Open House screen. The listing property address and appointment time will continue to be displayed to allow you to enter additional buyers name, comments an requirements.

14.     To enter a new Open House listing select the Clear button and repeat the process outlined
above.
 
Home Showing by appointment for a buyer

1.      
Your name will be displayed in the Staff box.
 
2.       Select the Home showing Multiple Properties option button.
 
3.       Select the staff member conducting the Home showing by appointment if this is not the staff
name displayed.
 
4.       Under the Buyer heading type the buyers surname in the Last name box. Note: As you begin
to type a list of possible matches in the contact database with Home. Work, Mobile and email address will be displayed. If the contact appears in the list you can select the contact and the entered details will be displayed. By clicking the View Contact button you will be able to view the contact details, notes, activity plans, tasks, appointments and associations for the contact.
 
5.       If the contact is not found the word ‘New’ will appear next to the Title box and you can enter
the relevant details. The address of the new contact can be entered by clicking on the Contact Address button.
 
6.       Existing Prospective Purchaser > Property Inspection appointments for this buyer that
have been entered in the calendar from the Date & Time drop down box.  If no appointment exists select a date from the Home open date drop down, enter a Start time and End time and click on the New Appointment button. The appointment will be displayed in the Date &time box and added to the Calendar of the selected staff member.

7.      
Type the address of the listing shown to the buyer in the Address box under the Property
heading. Note: As you begin to type a list of possible matches will be displayed. You can continue typing the full address or select from the list displayed.
 
8.       Comments made by the contact about the listings can be entered in the Buyers Comments.
The Buyers Comments and will be saved in Listings >Appointments and Buyers>Properties Inspected. . These comments will be available for inclusion on the Vendor Activity report.
 
9.       Residential Buyer Requirements can be added at this point. Note: The Commercial Buyer
Requirements area is still under development.
 
10.     Potential Seller Notes are saved against the contact in Contacts > Notes.

11.    
When all required information has been entered for this buyer click on the Save button in the
top right hand corner of the form to Save the record.
 
12.     If a Buyer Comment has not been recorded a prompt will appear asking if you wish to
continue. Select Yes to continue to save the record without recording a Buyer Comment or No if you wish to record a Buyer Comment before saving the record.

13.    
If you have added Buyer Requirements and you have Activity Plans targeting buyers you
will be prompted to attach an appropriate activity plan.
 
14.     You will also be given the opportunity to create a follow-up task. Selecting the Yes option will
open the Task window and allow you to enter the Subject for the task, Commencement date, Action and Notes relating to the task. The task can be assigned to another Staff Member and/or to a Contact by searching for an existing contact or adding a new contact. When the task is saved you will be returned to the Open House screen. The buyer details and appointment time will continue to be displayed to allow you to enter additional properties shown to the buyer in the selected date and time range.
 
15.     To enter a new buyer and appointment time select the Clear button and repeat the process
outlined above.